NurGuide — Illuminate Your Path with Islamic Wisdom

Last Updated: February 17, 2026

NurGuide (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, and safeguard information when you use our mobile application and related services (the “Service”).
By using NurGuide, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

A. Account Information (Required)

When you create an account, we may collect:

First name
Last name
Email address

This information is used to manage your account and provide access to the Service.

B. Optional Profile Information

You may choose to provide:

Profile picture

Providing optional information is voluntary.

C. Authentication Information

If you sign in using third-party authentication providers (such as Google Sign-In or Apple Sign-In), we may receive:

Your name
Email address
Profile image (if shared)

We do not receive or store your passwords. Authentication providers operate under their own privacy policies.

D. Location Data

With your permission, we collect GPS-based location data to:

Calculate prayer times for your area
Determine Qibla direction
Enable location-based Islamic features

Location access can be disabled at any time in your device settings.
We do not sell or share precise location data for advertising purposes.

E. Usage and Technical Data

We may automatically collect certain information, including:

App features used
Interaction patterns
Device type and operating system
Crash logs and performance data

This information is used to improve performance, security, and user experience.

F. AI Interaction Data

When you use the AI Islamic Learning Companion, your submitted questions and interactions may be processed to:

Generate responses
Improve AI system performance
Enhance content accuracy and safety

AI interactions may be processed using secure third-party AI infrastructure providers under contractual confidentiality and data protection obligations.
We recommend that users avoid sharing highly sensitive personal information in AI conversations.

2. HOW WE USE YOUR INFORMATION

We use collected information to:

Provide and maintain app functionality
Calculate prayer times and Qibla direction
Manage user accounts
Send notifications (if enabled)
Improve the Service and AI system
Provide customer support
Maintain security and prevent misuse

We do not use your personal data for selling or trading to third parties.

3. AI EDUCATIONAL DISCLAIMER

NurGuide uses artificial intelligence to provide Islamic educational content.
Please understand:

AI-generated responses are provided for educational purposes only.
AI responses may contain inaccuracies, omissions, or incomplete information.
Users must independently verify religious matters with qualified scholars.
NurGuide does not issue fatwas and does not replace consultation with imams or scholars.

Use of AI-generated content is at your own discretion.
This disclaimer relates to the nature of AI content and does not expand our data collection practices.

4. DATA SHARING AND DISCLOSURE

We do not sell, rent, or trade your personal information.
We may share limited data only when:

Required by law or legal process
Necessary to protect our rights, users, or safety
Working with service providers (e.g., hosting providers, analytics providers, AI infrastructure providers) under confidentiality agreements

Service providers are permitted to process data only for the purpose of supporting our Service.

5. DATA RETENTION

We retain personal information:

For as long as your account remains active
As necessary to provide the Service
As required by applicable law

You may request account deletion by contacting support@nurguide.com.
Upon verified deletion request:

Your account information will be removed from active systems
Some data may be retained in backup systems for a limited time
Certain records may be retained if legally required

6. CHILDREN’S PRIVACY

NurGuide is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware of such data collection, we will delete the information promptly.
Parents or guardians who believe a child has provided personal data may contact us at support@nurguide.com.

7. DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards to protect personal information.
However, no system is completely secure. Users are responsible for safeguarding their account credentials and devices.

8. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent (where applicable)
Object to certain processing activities

To exercise these rights, contact support@nurguide.com.
We may require verification of identity before fulfilling requests.

9. INTERNATIONAL USERS

If you access NurGuide from outside the United States, you understand that your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.
By using the Service, you consent to such transfers in accordance with this Privacy Policy.

10. THIRD-PARTY SERVICES

NurGuide may integrate third-party services, including:

Authentication providers (Google, Apple)
Hosting infrastructure
Prayer time calculation APIs
Analytics services

These third parties operate under their own privacy policies. We encourage users to review those policies.

11. POLICY UPDATES

We may update this Privacy Policy periodically.
Updates will be posted with a revised “Last Updated” date. Continued use of the Service after updates constitutes acceptance of the revised policy.

12. CONTACT INFORMATION

For privacy-related questions, requests, or concerns:

Email: support@nurguide.com

USER ACKNOWLEDGMENT

By using NurGuide, you acknowledge that:

You have read and understood this Privacy Policy
You understand that AI-generated content is educational in nature
You accept responsibility for verifying religious matters with qualified scholars
You agree to the data practices described in this Policy